Meet the Team
Steven Caudillo – Office Manager
Steven wants to live in a world filled with family, friends, and lots of food and laughter. If it’s a perfect world, he would also be watching a sporting event with his daughter Elise and wife Maribel.
As the Office Manager, Steven oversees the overall daily administrative functions of Inspired Dental. Steven brings 12 years of managerial experience in multiple industries ranging from retail to higher education. In addition to his work experience, Steven has earned a Bachelor’s of Science in Business Administration from Midland University and MBA from Bellevue University.
One of Steven’s main objectives is to help create a hospitable environment for all patients beginning with their initial interaction through a well-rounded patient-centric model.
Ana Herrera – Patient Coordinator
As the Patient Coordinator, Ana’s been a wonderful asset to the Inspired Dental Team. We are appreciative for her friendly customer service while scheduling appointments, answering questions on social media, and contributing her ideas to improving the new patient experience.
One of Ana’s important contributions to our team is that she is fluent in Spanish and that she is committed to facilitating treatment for our Spanish speaking patients. Ana has already taken the initiative of exploring new ways of improving customer service via training and courses and is always ready to greet our new patients with a smile.
When she’s not at Inspired Dental, you can find Ana playing sports, buying more makeup, and enjoying her time with her family.
Charlene Day – Dental Assistant
Charlene brings five years of Dental Assisting experience to our Inspired Dental Family. As a Dental Assistant, Charlene has been featured as an honor student, caught multi-tasking at the office, and laughing with the patients. As a mom, Charlene has been honored with the prestigious “Best Mom Award.”
When she’s not at Inspired Dental, you can find Charlene with her four kids and their activities, reading The Maze Runner book series, or hanging out with her family.
Charlene’s Dental Assisting experience, positive attitude, and focus on providing top-notch patient care are only a few reasons why she is such an integral part of our Inspired Dental Family.
Laura Shaw – Dental Hygienist
Laura wants to live in a world where she can spend time at the lake enjoying the day boating, kayaking, and sitting around the campfire with her family and puppy.
Laura is an Omaha native and graduated with her Bachelor’s Degree in Dental Hygiene from UNMC. Laura does a wonderful job communicating and getting to know her patients so they have a comfortable and enjoyable experience.
When she’s not at Inspired Dental, you can find Laura spending some active time with her family, shopping, or spending some quality time with her puppy.
Some of Laura’s scholastic honors include:
- Dean’s List all four of her years in college
- Student Summer Research Fellowship Award recipient
- Hu-Friedy Golden Scaler Award Recipient
- 1st place award for the Scientific Presentation/Table Clinic at the UNMC Professional’s day and the National Dental Hygiene Convention.
- Graduated with high distinction.
Nikki Heikes – Dental Hygienist
Nikki wants to live in a world where she is relaxing on a boat at the lake with her family, while listening to Tom Petty, and eating the best barbecued food.
Nikki brings three years on Dental Hygiene experience to our Inspired Dental Team. Nikki graduated from the Dental Hygiene program at Iowa Western and is a current member of the Nebraska Dental Hygiene Association. Nikki’s, positive personality, ability to connect with patients, and work ethic makes her so valuable to our Team. She is always striving for perfection and helping out to ensure that our patients have the best experience possible.
When she’s not at Inspired Dental, you can find Nikki being active and hanging out with her Boxer, Titan.